Join The Club

Information Architecture in Practice

12 Months of Community-Supported Learning with Abby Covert

 

Ready to transform how you work in 2025? Join a vibrant learning community solving the thorny problems of information architecture - like how to audit massive content libraries, design navigation that actually works, and get buy-in for better organizing systems. Each month, we dive deep into one focus area, building skills you can apply to your toughest information challenges.

 

Ways to Join

Start anytime. It's never too late.

Each month in 2025 centers on one focus area of information architecture. You'll work alongside Abby Covert to develop essential skills and practical approaches to organizing information.

Your learning path includes four connected experiences each month. Community discussions that explore real challenges, workshops that build concrete skills, resource guides that capture proven methods, and practice sessions where you apply what you learn.

This structured but flexible approach helps you tackle complex information problems with confidence. Rather than just discussing theory, you'll build skills you can apply to your work right away.

Includes:

  • Weekly Chat Discussions
    Deep dive with Abby into specific challenges in our members-only chat channel.
  • Monthly Video Discussions
    Join live conversations moderated by Abby exploring each topic with fellow practitioners.
  • Group Workshops Every Month
    Participate in newly developed workshops incorporating community insights.
  • Growing Sensemaker's Handbook
    Reference our collective discoveries and research in each focus area.

APRIL'S FOCUS AREA

STAKEHOLDERS  

Stakeholders in information architecture isn't just about working with important people - it's about understanding who needs your work to succeed and who might block it. Before starting any project, we need to map out everyone with a stake in the outcome.

Think of it like knowing who's sitting at your table. Think of stakeholders like partners with different needs and powers. In information architecture that might mean working with - content creators, technical teams, business owners, and actual users. Stakeholders help you build support by showing where your plans connect to their goals. When we work with these groups to improve information systems, we must look beyond job titles to find hidden influences. Who controls the budget? Do decision-makers understand what users actually need? Is leadership ready to back changes? By learning to spot these key relationships, you'll create projects that actually get implemented. These connections turn good ideas into real-world improvements that help organizations and their customers.

 


January's Agenda

Approaches, Methods and Tools

Community Chat Discussion

Mondays in April

@ 12 PM Eastern

Join us every Monday in April to explore practical ways to work with project stakeholders.

We'll share approaches that work in the real world, from simple communication methods to complex stakeholder mapping, and learn from each other's experiences with what works and what doesn't.

Who Cares and Why? Getting Real About Stakeholder Needs

Discussion Group

April 4 2025

@ 12 to 1 PM Eastern

Let's cut through the corporate talk to focus on what truly matters to the people who can make or break your project. This honest conversation tackles how to spot the difference between what stakeholders say they want and what they actually need, helps you uncover hidden agendas that impact your work, and offers practical ways to align your goals with theirs. 

 The Sensemaker's Guide to Stakeholders

Chapter Release 

April 11, 2025 

Available for FREE on abbycovert.com

Get a clear roadmap for managing stakeholder relationships in any project.

This free guide walks you through identifying key players, understanding their needs, and building partnerships in ways that make sense for your team and goals. 

 

Mapping the People Puzzle: Tools for Stakeholder Management

Workshop 

April 25, 2025

@ 12 to 2 PM Eastern

Learn practical methods to identify and work with the people who matter most to your project's success. This hands-on workshop gives you simple but effective tools to map stakeholder influence, understand competing priorities, and build the relationships that turn good ideas into implemented solutions. 

 


MAY'S FOCUS AREA

DIAGRAMMING & MODELING  

Diagramming and modeling isn't just about making pretty pictures - it's about turning complex ideas into clear visual formats that anyone can understand. Before solving any problem, we need to map out what we're dealing with in a way everyone can see.

Think of it like creating a map of unfamiliar territory. Models work as shared reference points with different levels of detail and purpose. In information architecture that might mean creating - site maps, user flows, content models, and system interactions. Diagrams help you build understanding by showing how separate parts connect into a whole. When we use these tools to explain information systems, we must look beyond just the data to find meaningful patterns. What process needs to be simplified? Do team members grasp how everything fits together? Is the organization ready to see its structure in a new way? By learning to create effective visual tools, you'll develop solutions that actually make sense to everyone. These visual aids turn abstract concepts into concrete plans that help organizations and their customers navigate complexity.

 


January's Agenda

Approaches, Methods and Tools

Community Chat Discussion

Mondays in May

@ 12 PM Eastern

Join us every Monday in May to explore practical ways to enhance your visual thinking skills.

We'll share easy-to-learn techniques that work for both artists and non-artists alike, from basic sketching methods to simple diagramming approaches, and learn from each other's experiences about what helps clarify complex ideas and what falls flat.

Drawing it Out: Why Pictures Beat Words in System Design

Discussion Group

May 2 2025

@ 12 to 1 PM Eastern

When words fail, visuals speak volumes. Join this straightforward talk about how diagrams and sketches cut through confusion when designing systems. We'll look at real projects where switching from text to visuals solved problems faster and brought teams together. Come ready to share your own stories of when a simple drawing saved the day and cleared up misunderstandings that paragraphs of text couldn't fix.

The Sensemaker’s Guide to Diagramming & Modeling

Chapter Release 

May 9, 2025 

Available for FREE on abbycovert.com

Get a straightforward collection of visual tools that anyone can use—regardless of artistic ability.

This free guide walks you through simple techniques for turning abstract concepts into clear visuals, offers templates you can adapt to your needs, and provides real examples that show how basic drawings can solve complex problems.

 

Blueprint Basics: Making Models That Actually Help

Workshop 

May 16, 2025

@ 12 to 2 PM Eastern

Stop creating diagrams that collect dust! This hands-on session teaches you how to build visual models teams actually use. You'll learn the nuts and bolts of effective system blueprints, practical ways to match your models to real problems, and methods to ensure your work becomes a go-to resource rather than forgotten documentation. Bring your current project challenges—you'll walk away with clear, useful blueprints your team can put to work immediately.. 

 


Coming in June

Controlling Vocabularies  

Every information system lives or dies by how well you manage your terms. Success isn't just about organizing content - it's about understanding the words that help or confuse your users.

 

Save the Dates:

  • Discussion Group - 6/6/25 @ 12 PM Eastern
  • Workshop - 6/20/25 @ 12 PM Eastern

Coming in July

Designing with Metadata 

Every information system succeeds or fails based on how well you handle metadata. Good results don't just come from organizing content - they come from carefully choosing the descriptive information that either helps users find what they need or leaves them confused. 

Save the Dates:

  • Discussion Group - 7/11/25 @ 12 PM Eastern
  • Workshop - 7/25/25 @ 12 PM Eastern
EACH MONTH BRINGS A FOCUS AREA

Each focus area builds on the last, following the natural flow of how we make sense of, design for, and improve information spaces. This thoughtful progression helps you develop a complete approach to information architecture practice.

MONTHLY FOCUS AREAS

  • January: Auditing an Existing Information Environment
  • February: Establishing Measurements in Preparation for Change
  • March: Conducting a Heuristic Evaluation
  • April: Managing Stakeholders
  • May: Diagramming & Modeling
  • June: Controlling Vocabularies (and People)
  • July: Designing with Metadata
  • August: Proposing Thoughtful Taxonomies
  • September: Arguing for Structural Resilience
  • October: Proposing ROI for Architectural Improvements
  • November: Collaborating in Information Architecture
  • December: Managing Changes in Information Architecture 
eCourse preview

Frequently Asked Questions

MEET YOUR GUIDE

ABBY COVERT

Abby Covert is an information architect, writer and community organizer with two decades of experience helping people make sense of messes.  

Abby Covert, chief sensemaker sitting in front of a bookshelf

 She has written two popular books, How to Make Sense of Any Mess and Stuck? Diagrams Help. She currently spends her time making things that help you to make the unclear, clear, many of which she makes available for free on her website www.abbycovert.com

In 2022 she started The Sensemakers Club where she brings together sensemakers from different walks of life to learn from one another. Abby currently lives and writes from Melbourne, Florida where her most important job title is ‘Mom’.

 

"In 2025 I want to be in the thick of defining a practice while in community with fellow practitioners, not standing at a pulpit preaching to a choir who has been well rehearsed to sing along." - Abby Covert

 

Stuck? Diagrams help book

Sensemakers face increasingly complex challenges made of information.


  • Systems that defy conventional frameworks
  • Stakeholders with competing needs
  • Rapid technological change
  • Growing information complexity

Traditional education isn't keeping up with the sense that we collectively need to make. We need a new approach. 

"We need a different way to learn about working with information, data, content and people."

- Abby Covert

This isn't another course where an expert tells you what to do. Instead you will learn through active discussion, help shape curriculum as we go, test ideas in real time and build lasting connections with other folks doing the same.

This is an exercise in what we can discover together. No pedestals. No preaching. Just real exploration with fellow practitioners.

Turn Learning into Action

Roll up your sleeves and tackle real information architecture challenges alongside others. Through structured learning, hands-on workshops, and frank discussions, you'll develop practical skills for making information clear and useful. Each month builds on shared insights and tested approaches from practitioners across fields. Whether you're dealing with thorny documentation, messy knowledge systems, or complex user needs, you'll leave with concrete tools and techniques you can put to work right away.

Build Your IA Practice

  • Turn complex information problems into clear, actionable solutions
  • Make decisions based on real evidence, not just gut feelings
  • Get key players on board using tested communication strategies
  • Design organizing systems that work for real people
  • Lead meaningful change in your organization or team

Learn from Real Experience

  • See how others tackle information challenges in different fields
  • Dig into real projects and learn from what worked (and didn't)
  • Get honest feedback when you're stuck
  • Build lasting connections with other information architects

Take Home Practical Tools

  • Step-by-step guides for each area of IA practice
  • Watch in-depth workshops again when you need them
  • Quick summaries that capture key insights from our discussions
  • Ready-to-use templates and frameworks for common IA challenges
JOIN THE JOURNEY

Information Architecture in Practice

Whether actively helping to shape this curriculum through attending discussions, learning from monthly workshops, or simply following along with our discoveries shared in public for free, there's a place for you here.  

Subscribe to Club Emails

By subscribing to monthly email updates you will gain access to key learnings from this course and access to published chapters every month.

FREE

Subscribe Today

Join the Sensemakers Club

Club members at all levels get access to chat channels, monthly moderated discussions with Abby and a 25% discount on any monthly workshops

$75/m

Start Today

Heuristics in Action: Simple Checks for Better Designs

Workshop taught by Abby Covert 
March 21, 2025
@ 12 to 2 PM Eastern

Learn practical ways to catch issues before they trip up users. This hands-on workshop shows you how to spot common problems, find patterns in user confusion, and set up simple checks that help you fix issues early in your design work.

$125

per session

Buy a Drop In Ticket - $125

Mapping the People Puzzle: Tools for Stakeholder Management

Workshop taught by Abby Covert 
April 25, 2025
@ 12 to 2 PM Eastern

Learn practical methods to identify and work with the people who matter most to your project's success. This hands-on workshop gives you simple but effective tools to build the relationships that turn good ideas into implemented solutions.

$125

per session

Buy a Drop In Ticket - $125

Become a Premium Member 

Club members at all levels get access to chat channels, monthly moderated discussions with Abby and a 25% discount on any monthly workshops

In addition, starting in 2025, premium club members will receive access to all workshops including recordings.

This is the best way to get access to the content in this program while paying month by month. 

...and yes, we know how valuable this braintrust is about to be. 

$100/m

Start Today

Workshop Videos For Sale

(Premium Members Get FREE Access)

Video Only

$35~

60 Min Recording

Recorded January 24 2025

WATCH NOW

Strategies for Effective Audits

Learn pressure-tested strategies for running successful information audits that deliver real value to your organization. This hands-on workshop will equip you with practical techniques you can apply immediately to your own audit projects.

 

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Video Only

$35~

60 Min Recording

Recorded February 21 2025

WATCH NOW

How to Measure Before Change

Learn tested ways to capture your current state before making changes. This hands-on workshop shows you how to document what matters, spot patterns in how people work, and set up measurements that help rather than hinder your improvement efforts.

.

Video Only

$35~

60 Min Recording

Recorded March 21 2025

WATCH NOW

Heuristics in Action

Learn practical ways to catch issues before they trip up users. This hands-on workshop shows you how to spot common problems, find patterns in user confusion, and set up simple checks that help you fix issues early in your design work.

 
 

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The Sensemakers Club with Information Architect Abby Covert

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