Information Architecture in Practice
12 Months of Community-Supported Learning with Abby Covert
Ready to transform how you work in 2025? Join a vibrant learning community solving the thorny problems of information architecture - like how to audit massive content libraries, design navigation that actually works, and get buy-in for better organizing systems. Each month, we dive deep into one focus area, building skills you can apply to your toughest information challenges.
Start anytime. It's never too late.
Each month in 2025 centers on one focus area of information architecture. You'll work alongside Abby Covert to develop essential skills and practical approaches to organizing information.
Your learning path includes four connected experiences each month. Community discussions that explore real challenges, workshops that build concrete skills, resource guides that capture proven methods, and practice sessions where you apply what you learn.
This structured but flexible approach helps you tackle complex information problems with confidence. Rather than just discussing theory, you'll build skills you can apply to your work right away.
Includes:
- Weekly Chat Discussions
Deep dive with Abby into specific challenges in our members-only chat channel. - Monthly Video Discussions
Join live conversations moderated by Abby exploring each topic with fellow practitioners. - Group Workshops Every Month
Participate in newly developed workshops incorporating community insights. - Growing Sensemaker's Handbook
Reference our collective discoveries and research in each focus area.
JANUARY'S FOCUS AREA
Auditing
Every digital space has hidden patterns waiting to be uncovered. By learning to map how information flows, you'll spot problems others miss and find opportunities they never see.
Think of it like being a detective of digital spaces. Whether you're working with a simple website or a sprawling digital ecosystem, having the right tools to investigate helps you understand both the forest and the trees. You'll discover how content actually moves through your organization, where people get stuck, and what you can fix first. These insights turn gut feelings into solid evidence you can use to make things better.
Auditing Approaches, Methods and Tools
Community Chat Discussion
Mondays in January
@ 12 PM Eastern
Let's explore the key tools and methods used in conducting information audits, from simple spreadsheets to specialized software. Share your experiences and learn how different approaches work in real-world situations.
The Challenges of Auditing What Exists
Discussion Group
January 10 2025
@ 12 to 1 PM Eastern
Dive into the common pitfalls and practical challenges of auditing existing content and information systems. We'll discuss strategies for dealing with incomplete data, stakeholder resistance, and how to turn these challenges into opportunities for improvement.
The Sensemaker's Guide to Auditing
Chapter Release
January 17, 2025
Available for FREE on abbycovert.com
Get a clear, actionable framework for planning and executing effective information audits in any organization. This free guide walks you through each step of the process, from initial planning to delivering actionable insights.
Strategies for Effective Audits
Workshop
January 24, 2025
@ 12 to 2 PM Eastern
FEBRUARY'S FOCUS AREA
Measurement
Measurement in sensemaking isn't just about tracking numbers - it's about understanding if we're actually helping people make sense of their world. Before jumping into changes, we need to know where we stand and how to spot real progress.
Think of it like creating a map of understanding. You start by capturing how things work today - not just the official processes, but the real, messy ways people figure things out. This gives you solid ground to build on. When you track progress, look beyond simple metrics to spot the subtle signs that show people are working smarter, not harder. Are they asking better questions? Finding answers faster? Helping others navigate complex problems? By learning to spot and document these signals, you'll see the true impact of your work. You'll understand if your changes are creating surface-level fixes or deeper shifts in how people make sense of their world. These insights turn vague hopes about improvement into clear evidence of what works.
Measurement Approaches, Methods and Tools
Community Chat Discussion
Mondays in February
@ 12 PM Eastern
Join us every Monday in February to explore practical ways to measure sensemaking work. We'll share tools that work in the real world, from simple tracking methods to complex measurement systems, and learn from each other's experiences with what works and what doesn't.
From Gut Feeling to Grounded Theory, Let’s Talk About Measuring Impact
Discussion Group
February 7 2025
@ 12 to 1 PM Eastern
Move beyond hunches and learn how to spot real evidence of change. We'll explore the signs that show your sensemaking work is making a difference, from improved team communication to better decision-making, and discuss how to track these meaningful shifts.
The Sensemaker's Guide to Measurement
Chapter Release
February 17, 2025
Available for FREE on abbycovert.com
Get a clear roadmap for measuring the impact of sensemaking work in any setting. This free guide walks you through setting up baselines, choosing what to measure, and tracking progress in ways that make sense for your team and goals.
Reality Checks & Ripple Effects: How to Measure Before Change
Workshop
February 21, 2025
@ 12 to 2 PM Eastern
Coming in March
Heuristics
Coming in April
Stakeholders
EACH MONTH BRINGS A FOCUS AREA
Each focus area builds on the last, following the natural flow of how we make sense of, design for, and improve information spaces. This thoughtful progression helps you develop a complete approach to information architecture practice.
MONTHLY FOCUS AREAS
- January: Auditing an Existing Information Environment
- February: Establishing Measurements in Preparation for Change
- March: Conducting a Heuristic Evaluation
- April: Managing Stakeholders
- May: Diagramming & Modeling
- June: Controlling Vocabularies (and People)
- July: Designing with Metadata
- August: Proposing Thoughtful Taxonomies
- September: Arguing for Structural Resilience
- October: Proposing ROI for Architectural Improvements
- November: Collaborating in Information Architecture
- December: Managing Changes in Information Architecture
Frequently Asked Questions
What experience level is this program designed for?
How much time should I plan to commit each month?
What if I can't attend all the live sessions?
Do I need to commit to all 12 months?
Will this be relevant if I don't work as an Information Architect?
MEET YOUR GUIDE
ABBY COVERT
Abby Covert is an information architect, writer and community organizer with two decades of experience helping people make sense of messes.
She has written two popular books, How to Make Sense of Any Mess and Stuck? Diagrams Help. She currently spends her time making things that help you to make the unclear, clear, many of which she makes available for free on her website www.abbycovert.com
In 2022 she started The Sensemakers Club where she brings together sensemakers from different walks of life to learn from one another. Abby currently lives and writes from Melbourne, Florida where her most important job title is ‘Mom’.
"In 2025 I want to be in the thick of defining a practice while in community with fellow practitioners, not standing at a pulpit preaching to a choir who has been well rehearsed to sing along." - Abby Covert
Sensemakers face increasingly complex challenges made of information.
- Systems that defy conventional frameworks
- Stakeholders with competing needs
- Rapid technological change
- Growing information complexity
Traditional education isn't keeping up with the sense that we collectively need to make. We need a new approach.
"We need a different way to learn about working with information, data, content and people."
- Abby Covert
This isn't another course where an expert tells you what to do. Instead you will learn through active discussion, help shape curriculum as we go, test ideas in real time and build lasting connections with other folks doing the same.
This is an exercise in what we can discover together. No pedestals. No preaching. Just real exploration with fellow practitioners.
Turn Learning into Action
Build Your IA Practice
- Turn complex information problems into clear, actionable solutions
- Make decisions based on real evidence, not just gut feelings
- Get key players on board using tested communication strategies
- Design organizing systems that work for real people
- Lead meaningful change in your organization or team
Learn from Real Experience
- See how others tackle information challenges in different fields
- Dig into real projects and learn from what worked (and didn't)
- Get honest feedback when you're stuck
- Build lasting connections with other information architects
Take Home Practical Tools
- Step-by-step guides for each area of IA practice
- Watch in-depth workshops again when you need them
- Quick summaries that capture key insights from our discussions
- Ready-to-use templates and frameworks for common IA challenges
JOIN THE JOURNEY
Information Architecture in Practice
Subscribe to Club Emails
By subscribing to monthly email updates you will gain access to key learnings from this course and access to published chapters every month.
FREE
Subscribe TodayJoin the Sensemakers Club
Club members at all levels get access to chat channels, monthly moderated discussions with Abby and a 25% discount on any monthly workshops
$75/month
Start TodayBecome a Premium Member
Club members at all levels get access to chat channels, monthly moderated discussions with Abby and a 25% discount on any monthly workshops
In addition, starting in 2025, premium club members will receive access to all workshops including recordings.
This is the best way to get access to the content in this program while paying month by month.
...and yes, we know how valuable this braintrust is about to be.
$100/month
Start TodayStrategies for Effective Audits
Workshop taught by Abby Covert
January 24, 2025
@ 12 to 2 PM Eastern
Learn pressure-tested strategies for running successful information audits that deliver real value to your organization. This hands-on workshop will equip you with practical techniques you can apply immediately to your own audit projects.
$125
per session
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